Stream Pro Solutions provides in-home TV wall mounting, streaming device setup, home theater installation, and Wi-Fi optimization services performed by independently licensed and insured technicians. Services are performed in person, at the address you provide, at the scheduled appointment time.
Prices listed on our Pricing page apply to the standard scope described for each service. If your job requires additional work outside that scope — for example, non-standard wall materials, unusually long cable runs, or additional devices — your technician will quote the additional cost before performing that work. You are never charged for extra work without your prior approval.
Appointment times are provided as windows. You may reschedule or cancel free of charge up to 24 hours before your scheduled window. Cancellations inside 24 hours, or same-day "no access" (technician unable to gain entry), may incur a trip fee.
If we are unable to complete the service as described due to an error on our part, we will return to correct it at no charge, or refund the affected portion of your payment. See our full Refund Policy or contact us within 7 days of service to request a review.
Stream Pro Solutions and its technicians carry general liability insurance for installation work performed. We are not liable for pre-existing damage, defects in customer-owned equipment, or issues arising from third-party streaming services, internet providers, or content platforms.
All services are performed in person. We do not provide, and will never ask for, remote access to your devices, accounts, or home network.
We may update these terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
Questions about these terms can be sent to contact@streampro.solutions.