StreamPro Solutions ("Company," "we," "us," or "our") is a USA-based business streaming infrastructure and managed services company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at streampro.solutions (the "Site") or engage our business streaming services.
Please read this Privacy Policy carefully. By accessing our Site or using our services, you acknowledge that you have read and agree to the terms described here. If you do not agree, please discontinue use of our Site and services.
This Privacy Policy applies to information collected through our website, telephone interactions, email correspondence, and any other communications with StreamPro Solutions. It does not apply to third-party websites or streaming platforms that we may reference.
We collect information in the following ways:
Information You Provide Directly:
Information Collected Automatically:
Information from Third Parties:
We use the information we collect for the following business purposes:
We will not use your personal information for purposes incompatible with those listed above without your prior consent.
We do not sell your personal information. We do not rent or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
When your information is no longer needed, we will securely delete or anonymize it.
Our Site uses cookies and similar tracking technologies to enhance your experience and collect analytics data. Cookies are small text files stored on your device when you visit our Site.
We use the following types of cookies:
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Note that disabling cookies may affect the functionality of our Site. You may also opt out of Google's use of cookies for advertising by visiting Google's Ad Settings.
Depending on your location, you may have certain rights regarding your personal information:
To exercise any of these rights, please contact us at infor@streampro.solutions or call +1 (800) 600-0063. We will respond to your request within 30 days.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Our Site and services are directed exclusively to businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly. If you believe we may have collected information from a minor, please contact us immediately.
Our Site may contain links to third-party websites or references to streaming platforms such as Netflix, Roku, Hulu, and Peacock. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing your information to them. Our Privacy Policy applies only to information collected by StreamPro Solutions.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California rights, please contact us using the information in Section 13.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
StreamPro Solutions may record telephone calls for the following purposes:
Notice of Recording: In compliance with applicable federal and state laws — including the Electronic Communications Privacy Act (ECPA) and state wiretapping statutes — callers will be informed at the beginning of a call if it is being recorded. By continuing a call after receiving notice that it is being recorded, you consent to such recording.
State-Specific Notice: Some U.S. states require all-party consent for call recording (including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, and Washington). When required by law, StreamPro Solutions will obtain explicit consent from all parties before recording begins. If you do not consent to recording, please inform our representative at the start of the call — we will accommodate your request and continue the conversation unrecorded.
Data Handling: Call recordings are stored securely and are accessible only to authorized StreamPro Solutions personnel. We do not share, sell, or transfer call recordings to third parties except as required by law or as described in our Privacy Policy. Recordings are retained for a period of up to 12 months, after which they are securely deleted.
Your Rights: You may request access to or deletion of a call recording in which you participated by contacting us at infor@streampro.solutions or calling +1 (800) 600-0063. Requests will be processed in accordance with applicable law.